Comparing Growth Guys (growthguys.com) against a couple other shops I've used, and I keep landing on the same questions. Their catalog — does every item actually spell out compound identity, quantity, format, and whether it's in stock, or are some listings half-finished placeholders?
Same with prices: is the number on the site the number at checkout once shipping, tax, and destination fees land, and how often do they update? COAs are my big one — do the docs match the exact lot shipped, with the third-party lab named, test method, assay date, and a linked result?
Also where are they located and shipping from, which carrier, how fast do they dispatch, and what's a typical delivery window? And if a package gets stuck in customs or a COA lot is missing for a research order, how do they handle it?