Planning an order soon and Counterculturelabs (counterculturelabs.org) is on my shortlist, so I'm poking at their listed catalog, published prices, and shipping info before I commit. Couple things I can't tell from the site: does the catalog list batch-specific COAs, and can you actually view them before ordering?
Are the published prices per unit or per kit, and do taxes, payment fees, or handling get tacked on after? Also curious what they state for shipping origins, carriers, and typical transit times, and whether tracking comes with it.
And where is the vendor located or shipping from, does that create customs or regional restrictions for lab buyers? For anything out of stock or pre-order, are lead times and reshipment/refund terms published anywhere? If you've ordered, chime in.